Stratford, Canada
51 Albert St
N/A
+1 5192711840
I have been with Lawson Killer Insurance in Stratford since 1984 and they have always been great. Up until my agent Jaimie went on Matt leave there were no issues. Since then, I have had the worst customer service . I tried for 2 months and 5 phone calls to get insurance on a new property I purchased and up until today still no answer, but plenty of excuses from \I have been on holidays\, \I have been so busy\ ..the list goes on. As of today I am actively getting insurance from another brokerage who cares enough to get back to me. Jennifer Ferreira is the worst agent - forgets to get back to you and does not respond after you remind her you are still waiting. Layla Faber - thinks she is being cute when she says \I can't read your mind\ when you assume she is looking at your file and can see your multiple homes and cars are all insured there. My son left Broker Link in Stratford, and took his business ( car, 2 homes and commercial business)to Abbey Stuart at Jamieson - Hiltz Insurance Brokers in Woodstock. I will be following. Save yourself grief and do NOT do business with this company.
like
Brokerlink seems to pick and choose which dates they take their payment on. They're expected to take it on the 30th. They took it on the 1st, the 29th, honestly it's probably been every day BUT the 30th while they jack up my premium for NSF. Sorry I have other bills to pay and if you can't take it on time, I dunno.
Always great for the lowest rate.
Absolutely one of the worst customer experiences I've ever had in my life dealing with a rude manager who is a disgrace. I took a cash loss just to change companies I was so put off by the way I was treated.
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