Brantford, Canada
10 Abbott Ct unit 403
N/A
+1 8336221570
The only reason I give this company one star at all is because of an employee named Paul Evan. I'll get back to him in a minute anyway after having specific delivery instructions left at Amazon on the label that they send out as well as putting a huge note on my house stating where to deliver the package the driver chose to ignore these instructions left it out in the open in a high theft area that he knew was on state safe and stated that in the note and through Amazon he chose to leave it there in my package was stolen I called Amazon and they rectified the situation by replacing the item I then called intelcom and first gentleman I had was very uninterested very disrespectful quite rude and hung up the phone on me I then called again and I got Paul Evan who was quite a gentleman quite understanding of my situation and my frustration very helpful and took care of the issue right away he also helped me find a way to try and avoid this from happening again so for you Paul until Kim that's one star you're the only shining Star in that company I've been with Amazon for years and I have had nothing but delivery problems with intelcom this was the first time calling customer service and I'm glad I got Paul but for the first guy who hung up on me shame on yourself you shouldn't be working at all Paul move on to bigger and better things
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Ok. The driver we got today (4 March 2021, South East Burlington, Ontario, mid afternoon drop) was excellent. He placed the box near the door, tucked out of view from the street. He knocked on the door to let us know he'd been and walked back to truck. When I got the box he was just getting into his truck and he waved at me. So, efficient, safely done and polite. You should hire more like him.
Fast Delivery was told ETA Thursday today's Tuesday and through 8 inches of Snow Good Job! Delivery was kept dry and within easily accessable reach considering the Elements. Thank you, Good Job! Angie O'H Antiques
Douglas the driver was amazing. I received my parcel less than 24 hours from the purchase. Wow so impressed. Douglas was professional, extremely polite and expressed appreciation for my business. He is truly a great face for Intelcom. Truly a great hire by Intelcom. Great job I give you a \A\ rating.
These guys are the worst delivery service out there. Time after time leaving packages in the open although there are numerous places to hide a package along with a screen door which they never get to because they usually toss the package onto the porch from the walkway. I normally schedule deliveries to my home knowing I will be there and they never knock or ring the doorbell. I am surprised they have this kind of rating on Google to be honest. If I had this kind of work ethic at my job I'd be fired and with good reason. Please learn to be a little more professional and take pride in your job for once, at least you still have one.
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