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Best Buy Mobile

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Brampton, Canada

stores.bestbuy.ca
Cell phone store· Audio visual consultant· Electronics store· Computer accessories store· Telephone company

Best Buy Mobile Reviews | Rating 3.4 out of 5 stars (8 reviews)

Best Buy Mobile is located in Brampton, Canada on 25 Peel Centre Dr Unit 506. Best Buy Mobile is rated 3.4 out of 5 in the category cell phone store in Canada.

Address

25 Peel Centre Dr Unit 506

Price range

$$

Phone

+1 9055950636

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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T

That Little Chef

Arion, Damien, and a girl (Karen I think) super helpful, friendly and knowledgeable on the phone plans. Arion assisted with us buying 2 iPhones and the transaction was seamless. Give Arion a raise!! Excellent service from the team.

K

Kai Bound

hey sam im in the brampton best buy reviews

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Vaishali

Loved the customer service provided by Sajan & Disha. We came in to the store 5 minutes before closing, yet they attended to us with a warm friendly demeanor. I am extremely happy with the store and how they made us feel, like our concern was important. We got our issue resolved right there and then by Sajan, we were never told that the store has now closed come back tomorrow. Hats off to Sajan and his politeness, kindness and above par customer service. Thank you guys for your very best!

J

Jonathan MB

My family and I had the pleasure of being attended to by Disha and Devon, two extremely knowledgeable and professional staff members at this location. My family and I came in with a pretty tall order, purchasing and setting up 4 brand new iPhones with Bell as our new provider. Unfortunately, there were some hurdles along the way but none caused by Disha or Devon. There appears to have been some uncooperative members from the call centre that didn't quite have the patience to activate our new numbers (something like that, anyway). Disha and Devon were extremely patient with their colleagues - polite to the very end. They were also extremely reassuring and proceeded to help us with our problem well past the store's closing hours. I believe they stayed an entire hour after the mall had closed to ensure that we left feeling satisfied. Overall, their expertise and their ability to deal with their customers was outstanding. I would recommend that anyone looking to purchase a new phone or set up a new mobile plan attend this location. I couldn't be happier with the service I received from these two extraordinary employees. A final note: these employees do not work for commission, unlike the other booths in the mall. Something to consider...!

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Saurabh Aggarwal

Excellent Customer Service, was trying to get a tablet plan and kept going back and forth with Best Buy (Upstairs) for few DAYS , finally was sent to the Best Buy Mobile (downstairs) , by the ones from upstairs. Devon was extremely helpful, he helped me out and made sure my problem was solved by Bell, even if it meant he would loose the sale. Whereas most sales Rep at Best Buy try to pressure you into getting into a plan, Devon was really helpful who just wanted to make sure I was satisfied and my problem is solved. I only wish I had went straight to him rather than going to Best Buy Mobile upstairs, it would have saved me few days.

J

John Terrance

HORRIBLE customer service. And that's an understatement! I dropped off my desktop to their Geek Squad department and was promised I'd be getting a call from them the same day. That never happened. Fine...I then proceeded to call them to find out what the verdict was (whether or not they were able to repair my desktop PC). Nobody answered. I called, and called.....AND...........CALLED. Still no answer. Finally I just went to their location to find out what was going on. I was quite upset that nobody answered the phones, so I asked for a supervisor. Wouldn't you know it? NO SUPERVISOR WAS AVAILABLE. I feel they should reimburse me for the 40 minutes of lost airtime I spent on trying to call them! If I could give them 0 stars I would, but unfortunately Google Reviews only allows a minimum of 1 star. This place is not worthy of that 1 star. Seriously.

D

Dhaval Patel

Great place to shop for cell phone accessories and more. They always have most products in stock and the staff working there are very helpful as well.

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Tasmyn Hughes

Terrible customer service. Went in to inquire about a wireless charger and noticed Best Buy had the exact same charger for 25 more than the Apple store. I know Best Buy is usually competitive with their pricing so I asked a rep “Why is this charger priced here so much higher than the Apple store?” The rep, with attitude, responded “I don’t know, I don’t make the prices.” Laughed with his colleague and walked away. He did not offer Best Buys lowest price guarantee or any other further assistance. This was my first time at this BBM location, I won’t be returning.

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