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Leon's Furniture

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Bracebridge, Canada

leons.ca
Furniture store· Appliance store· Mattress store· Electronics store· Sofa store

Leon's Furniture Reviews | Rating 4.3 out of 5 stars (5 reviews)

Leon's Furniture is located in Bracebridge, Canada on 6 Robert Dollar Dr. Leon's Furniture is rated 4.3 out of 5 in the category furniture store in Canada.

Address

6 Robert Dollar Dr

Phone

+1 7056452279

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Assembly service

Open hours

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Sandra Amme

We have been purchasing furniture and appliances from Leon’s for the past 30 years and have had zero negative experiences. We relocated in October and purchased a new living room set. At the time of purchase we were given a delivery date of approximately 3-4 weeks. With the increasing number of COVID cases, and the closure of many manufacturing plants, our delivery was delayed. Leon's in Bracebridge never misled us at any time. They were completely honest with what was happening with the delays and we understood it was completely out of their control. As we were waiting for our order in January we received a flyer for a similar set (although a much, much lower quality) from Bad Boy Furniture in Barrie, which guaranteed a 3 week delivery despite COVID delays. We cancelled our Leon’s order, with no issues whatsoever and ordered from Bad Boy. While waiting for our order, Leon’s contacted us to advise our initial order was received and wanted to see if we would be interested in repurchasing it before they sold it. Of course we said yes as there was no comparison to the quality of furniture. It would take pages to summarize the \disastrous\ experience we had with Bay Boy Furniture, what a nightmare!! It resulted in involving our credit card company who investigated and processed a chargeback. Not only did Leon's offer to hold the furniture until the issue was resolved, they honoured the sale price from the initial order, without us asking. Nick and his staff at the Bracebridge store were professional, courteous, knowledgeable, understanding and empathetic. I would rate their customer service at 5 stars!!! We received our furniture yesterday and are ecstatic!!! We absolutely love it!! The delivery crew was incredible as well!! I love their new “in real time delivery tracking app”. It told us exactly where the truck was and when the furniture would be delivered. WELL DONE LEON’S!!! I recommend them 100% You won’t be disappointed!!

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Robert Seeley

This is the Leon's to go to in the Muskoka area including Orillia-do NOT go to the Orillia location. Buy from this store and your stuff will get delivered as promised. We bought a fridge and freezer, oven, washer and dryer, couch and two chairs from the Bracebridge store after the Orillia location failed to deliver leaving us with no furniture/appliances for Christmas. Bracebridge has proper trucks and experienced drivers who can handle the north and its challenging roads. Our sales rep is Keano. He stayed on top of things and followed up after delivery.

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Denis R. Potvin

Typical big box store. They have a great selection of products to choose from so just about everyone can find something that suits their taste. They have awesome sales and promotions all the time. The store is clean and well stocked. The staff is friendly and more than willing to help you but they don't hassle you or follow you around like other stores sometimes do. The only reason it didn't get the 5 rating is due to the fact that they never seem to have anything in stock in-store.

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Gregory McKinnon

Wished the selection was better, but I also get it about the area size as well. Our sales guy was chatting with us and said they would be back in a sec and then when we finally left he was with another potential client. All good though....we live in a goofy time now

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Colleen Ferguson

Found an amazing Canadian made sectional for a great price on sale! Can't wait till next week when it arrives.

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