Sidney, Canada
2461 Beacon Ave
N/A
+1 2506567221
Wheelchair-accessible car parkWheelchair-accessible entrance
Cash advance
Very slow...talking personally too much with long line which did not move for 10 minutes least. Had to be there for CC security issue.
like
When I recently opened a bank account here, they were very helpful. I was totally impressed with the fact that that the second time I was there, one of the tellers created me by name, as I came in the door. I have phoned a couple of times and have not had my phone calls returned. I went down to the branch and they quickly resolved the issue. It is nice to be treated as a person instead of a number.
Made an appointment online to come to THIS branch and open an account. When I showed up I was told I didn't have an appointment and was told that their system often does this and books people in a different province. I was told she would take care of me and get me in today. She came back and said I never made an appointment (again blaming me) and told me I could have an appointment 5 hours later at the branch FURTHEST from my home. That's \taking care of me and making it right
Always the best customer service in town.
We have bank with this branch since the 90s. Some older staff we dealt with originally have retried. Staff are product knowedgable giving good advice in RRSPs, mortage, loans, opening new accounts and so forth. Normally at least 2 tellers are open and 3 if the line ups are long.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance