New Westminster, Canada
207-15 Braid St
N/A
+1 6045215811
Wheelchair-accessible entrance
Aas supposed to pick up a car hauling trailer there as they are a uhaul store, and they did not have itthereand the employee was no help at all finding what i reserved or what store had what i had reserved. I have a feeling it was because I was a Caucasian person sadly. Very dissapointed in this location, its no wonder Budget rentals is growing bigger and doing better with better equipment to rent.
like
Took my reservation on u haul for a Sunday. Sadly the business is closed on weekends. It seems ridiculous that a business will take a reservation for a service and then not be there to hand over the keys. Not impressed
Went to rent a trailer that was dropped off with 4 unsafe tires. These guys inspected the trailer found the problem. They put 4 tires on in no time and was in my way.
Great experience!!!! I would love to go again
These guys are clowns, hope you never have to pick up a Uhaul from these morons, they don't inspect anything and send you off on dangerous highways not caring what happens to you. I rented an Auto transport to tow my SUV behind a 15ft truck. Just North of hope on the Coquihalla two of my tires blew almost killing me. 3 hours later the tires were replaced. I was told the tires were in bad condition and weren't properly inspected if at all and should have never been on the auto transport. Finally I got to Calgary 20 hours later to have a wheel seaze up completely. I once again had to wait for service, they came said it was fixed, but never was, finally the piece of garbage had to be towed away on a flat bed. I made a formal complaint about these idiots at BMG but of course never heard back from them. While doing the paperwork they wouldn't look you in the eyes and didn't have anything a normal Uhaul would have. These guys should not be representing Uhaul with their unprofessional rude behavior. I would give 0 stars if it were possible. And the back of their little grease shop was trashed with broken down cars and garbage, horrible place with horrible people.
Great experience staff was very helpful
Worst service
Deli
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