Kitchener, Canada
509 Wilson Ave
N/A
+1 5198941810
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
The staff here us always helpful and very knowledgeable. They've always let me know if one species won't be super compatible with each other, and then offer solutions. Always a wonderful selection and pleasant atmosphere.
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Sydney was so awesome. She took time but was not over chatty. She helped us get all the stuff we needed and was super friendly and knowledgeable!
I purchased a hamster here a week ago, and it was effortless (considering the stay at home order). I was easily able to pay for the hamster online through their website for curbside pickup, and they brought some hamsters to the door/window so that I could pick one. (For reference, places like PetSmart said I'd have to pay over the phone and I wouldn't be able to select my hamster at all.) The entire experience was so easy. I had a few questions about care later throughout the week, and they quickly followed up with me, as well as answered any and all questions. Definitely a great experience! I highly recommend purchasing your small animals here.
Love love love coming here! Even with the \shop at the door\ we have to do these days, the staff are still smiling and willing to help. Great job everyone. Keep up the awesome work!
It's so nice to have fantastic store selling pond supplies (and so many gorgeous fish species to choose from, as well a ton of other items for home aquariums and terrariums). The staff is super knowledgeable, friendly and very easy to talk to. Based on their advice, we got our pond cleaned up, and now we also have 100 goldfish happily roaming it. Thank you guys ... we'll be back.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance