Charlottetown, Canada
191 Buchanan Dr
$$
+1 8662378289
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Repair services
Great service! I recently purchased a chromebook online and 4 of the keys weren't working. I brought it in to Best Buy to see if it could be fixed. Instead they offered me a brand new chromebook. I can't recall the associates name but it starts with T, and I was in around 12:20 on March 13th. He was working at the customer service desk. He was super friendly and helpful! Great job Best Buy!
like
staff. approached me right away. introduced me to the many models of wireless speakers on display. informative. helpful (ps .. sony speaker i picked up is a lot of fun. great for the outdoors)
My wife brought my laptop computer to have the keyboard cleaned by the Geek Squad. She was about an hour early (10 a.m.) before they opened (11 am.). The manager was there, and he refused to take it nor leave it with the Geek Squad. We live an hour away, so she thought he could cut her some slack. But no, he couldn't make that concession. She told me he was arrogant, rude, and told her that if she didn't like it, she could take her business elsewhere. Of course, we will. All our business! Over the past 3 to 4 years, we've bought 2 laptops from them, a TV, a TV stand, and mobile phone. When we're spending our money at Best Buy, everyone is nice and accommodating. You'd think the SOB manager could be more customer considerate. That's the last Best Buy shopping we'll do.
They don't answer their phones and that should be taking care of...Try to make a call and If you can get anyone on the phone I will delete my review....
Well it's a bestbuy. They have enough stuff for you to buy. Only place to go on the island for new electronics.
Doesn't answer the phone. Advertises their website instead....... Useless to even have a phone number if you don't have a way for customers to call and check in. Especially being the ONLY location in the island.... Yeah useless. Will not support this store until they meet actual customer service needs. Will be buying electronics from Amazon from now on since you want me to use a website so much.
Terrible customer service. When you go to buy a phone half the time they mess it up and the other half you wait 3 hours for help.
Will never return to Best Buy, as Amazon’s ability to honour product warranties is by far superior. I went there last week and tried getting warranty from a defective product, which was less than 6 months old, and it had a 1 year warranty. I was instantly told by a very rude service person, I had to contact manufacturer directly, and when I asked how, they told me “online”. Absolute complete waste of my time going there in the first place. If I could rate this company a 0 I would, Best Buy you just lost another customer to Amazon! Wake up before your out of business!
Deli
The best companies in the category 'Deli'
Wheelchair-accessible car parkWheelchair-accessible entrance