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Kamloops, Canada

stores.bestbuy.ca
Electronics store· Appliance store· Cell phone store· Home theater store· School supply store· Video game store· Camera store· Computer store· Office supply store· Security system supplier

Best Buy Reviews | Rating 3.6 out of 5 stars (8 reviews)

Best Buy is located in Kamloops, Canada on 1320 West, Trans-Canada Hwy Unit Y700. Best Buy is rated 3.6 out of 5 in the category electronics store in Canada.

Address

1320 West, Trans-Canada Hwy Unit Y700

Price range

$$

Phone

+1 8662378289

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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B

Brando McD

3rd time in the store trying to get new cellphones. Waited over an hour this time (gave up after half hour last two times) just trying to get an answer. I understand it takes time but cmon guys, I can't imagine how much business you're losing.

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moonbeam1303

Good deals when sale is in. Too bad the whole mall parking lot isn't kept clean, so slushy and wet.

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Cynthia Toma

After a not so great day trying to figure out the best way to upgrade my phone at a variety of other locations I'm grateful I stopped into Best buy at Aberdeen mall and worked with Daniel. He was extremely helpful and knowledgeable when it came to not only product into but phone plans and packages as well. I will be going back to see him in the future and I highly recommend that others go work with him as well.

S

Shawna Linn

I bought a very expensive computer from here in 2012. After 2 previous machines literally melted down, they gave me a third. I paid a MINT for it. Always seemed to be clogged up with no space even though I only do word processing and basic stuff. The geek team at the counter always told me they backed things up and data transfer etc..... Turns out....I took my tower to a different place. The guy opened it up. THE HARD DRIVE WAS STUCK ON WITH DUCT TAPE! Not functioning. Ever. These people don't care about their customers. Don't trust them! I will never buy anything from Best Buy ever again. It's a joke.

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Wayde Tompkins

Phoned to see about appliances as I live outside of kamloops, they aren't taking calls at this time. Very poor performance and business leadership

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Mel Greco

I wish there was a 0 star rating. I went to the Kamloops BC store to find a Fossil watch, a present for a special occasion. They had none instore (no surprise at all! They never have popular items) I ordered the item at the service desk and was told that it would be about 2 to 5 days for delivery ( the time frame was the same for home delivery) I got an email saying that it had been ordered and that I would be notified when the item was shipped. 3 days later I received an email saying that my order would be delivered on February 26... later than I wanted but still workable. The following day I went online to track my parcel and it stated March 1 as the date. I contacted the online customer service chat and explained the issue to them, the service representative looked into my order and said " we can assure you that your order will be there by February 26" so I asked if this was a guarantee, NOPE NOT AT ALL. This has ruined the whole gift and when I explained this, the service representative said sorry you can have 20.00 off your next order.... Like I'd ever do this again!

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keenan jerstad

Well kept store but the customer service in the gaming section was rude and snarky... simply asked if they have had any x box series x in stock or how to get one. I was laughed at, then told good luck and to check online. I may be slightly un-educated but it doesn’t justify unprofessional responses... I’ll stick to online purchases from now on

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James

Literally no one in the store has any interest in answering any of your questions or getting you information. I asked for a manager to help me answer some questions about a google home that I wanted to buy for my girlfriend, the manager was super impatient and seemed almost offended he had to answer my questions like I was wasting his time....?? I asked the customer service department how it would work to finance an Apple Watch and an apple laptop, this woman frantically pushed an advertisement in front of my face and said to follow its instructions and walked away...??? All their prices are online, their customer service is LAUGHABLE. Just buy whatever they have online instead of in store and save yourself the headache lol. It’s the only big Best Buy in Kamloops and they act like they are gods gift. Total joke.

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