Chatham-Kent, Canada
802 St Clair St
$$
+1 8662378289
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Repair services
I place order online it’s been 11 days still don’t have tracking no , when I call customer service they said they even don’t have and they process your request to another step and I will get tracking no through email in 7-9 days , I spent 1153 for iPad , seriously for one order more than 20 days I didn’t order from China I ordered in Ontario, I really fed up , I never recommend anyone to buy online through Best Buy specially when you spent this much money , even I get delivery from USA in 3-4 days but I don’t have word what to say , and they said I can’t cancel order unless I get delivery, means I have to wait for more 10 days
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I found out that when you call a Best Buy store with a question , you can't get a real person anymore. Best Buy will not take any calls, they'll redirect you to use their website for everything. I had a few questions on an Amazon Echo I was planning on purchasing The Source and Staples were extremely happy to take my call and answer all my questions. Take a good guess where you think I didn't buy my Echo?
Exceptional service here - at least whenever I've visited. They usually have someone waiting inside the door to take you through the store, find product and complete the sale! How often do you see that?! Occasionally they pass you off to other staff in a specific department - like mobile phones - but they will do their best to help as best as they can - and it shows!! Well done Chatham BestBuy!
Can't call the actual stores anymore to see if things are in stock, it wouldn't be a problem if the website wasn't trash.
(1) Some clerks at the Chatham location are either mendacious or incompetent; yet they make erroneous proclamations with great authority, which one finds out only later are fictitious. (2) I bought BestBuy's warranty for my new computer, and I can't obtain a copy of the warranty. The store made me sign a computer screen saying I had read and agreed with the terms of the warranty. When I asked for a copy (or to see one at least), the clerks wouldn't show or give me a copy but said it would be automatically emailed to me. It was not. I tried to get a copy via Bestbuy's chat, but the chat employee said to call BestBuy's main line, and I have not been able to get through on that line.
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Wheelchair-accessible car parkWheelchair-accessible entrance