Coquitlam, Canada
2121 Hartley Ave
N/A
+1 6049427777
Be aware! Very dangerous driving. He was cutting other drivers at the highway entrance and was slowing down, almost stopping in front of the vehicle by purpose, almost causing an accident. I called customer service to complain. They didn't want to listen at all, just said I will transfer you to manager and that was it. He hung up on me without conversation. Called back to reach someone else right, no answer. That was Taxi P79.
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I was over charged. I can't get a hold of anyone to rectify the situation. I took a taxi yesterday. The driver said that the transaction never went through. I am going to say that it was probably an honest \mistake.\ I know, and call the driver often. I have been taking the Belair service for 5-6 years. I know a few drivers personnal numbers. I left a text for the driver. No response. I wasn't expecting one. The office should handle it. I contacted the manager he told me that he needed a screenshot. I said my bank doesn't allow it so I do it later. I tried calling back this morning. No one was available. I left a message, still no response. Now they said that no one is in the office until Monday. I have never been so disappointed.
Took me on a wild goose chase to get home. Usually the cost is 25.85 from the same location for the past three months once a week. Total was 38.45. I was then informed that he only drives in Poco and that's why he took the long way because he doesn't know Port Moody..
Horrible service. Called for a cab and he said he was lost and couldn't find address. stayed on phone giving him very clear directions for 25 minutes. then he told me to call another cab. then drove past me 10 min later... Called for another cab and asked for a van as I had 3 other people with me and a bunch of stuff he said why do you need a van? very rude. then he hung up on me.
Used them 7 different times this week, 3 different drivers didn't wear masks, I had to ask them to put on a mask. Tonight I asked the dispatcher to make sure he sent me a driver that would be wearing one, he reassured me that he would. Taxi arrives and once again the driver was maskless. I didn't bother entering the cab. A couple of cabs that I was in actually had signs in the cab saying that B.C health authorities made wearing a mask mandatory. It's easy to see why the second wave of covid is picking up steam. These guys will be the first ones complaining that Covid is hurting their business. I wonder why?? Uber will be my go to ride in future when needed.
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