Delta, Canada
1723 57a St
N/A
+1 6048128610
Wheelchair-accessible car park
Broke a spoke on my 1.5 year old Trek bike for the second time, and a friend recommended John. John verified my suspicion the wheel rim was damaged whereas the place that fixed the first spoke just replaced it and nothing else. So I had him go ahead and replace the rim and tune up the bike along with doing a tuneup on my MTB. Very fast and thorough service. Will definitely use him again when i need work done.
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John is really helpful! He got my dropped cable and lever fixed and it's working great!
David did a Awesome job on my scooter, I will be back again.
After receiving a written quote I proceeded to have John install some new parts and make minor adjustments. I provided a type written list of tasks when dropping my less than two year old bike. Despite this my bill was nearly double the original quote with charges for work not requested. To add insult to injury I had to return my bicycle several times for follow up adjustments on work paid for but not done correctly. On my last visit for follow up work I was presented a bill for newly installed parts I never asked for nor was I asked if I wanted. Again there was work performed that I had not requested. I questioned the practice of installing parts not requested and John advised me that's how he operates and I could go elsewhere if unhappy with his policy. I requested some original parts be re-installed. The re-installation saved me money on parts I had not requested nor authorized. Additionally, the original noise which led to my request for inspection disappeared. I can only conclude that the replaced parts were fine to begin with. When questioned on why one particular part was replaced, John said the original was \dirty\.
Had the unfortunate luck of having my cousin's 1 month old bike break down 60 km into our ride from Surrey to Tsawwassen and back. John was really busy, but took the time to take a look at his bike with no notice. He was able to diagnose the issue and provide a temporary fix so we could make it home. Friendly and helpful!
Deli
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