West Vancouver, Canada
6381 Marine Dr
N/A
I love the horseshoe bay terminal. The drive is beautiful and the village is nice and close for those times you need to wait for the next sailing. Lots of great venues serving quick tasty meals a short walking distance from the terminal. The beach is lovely any time of year
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We had a good ride over to the Sunshine Coast, and the view is beautiful. The food was good, hot and fast. Only half of the tables open but most of the tables needed to be wiped. Bathrooms 5/10. People are asked to stay in their cars for the 40 min ride, and to only go up if necessary, due to covid. We were on motorcycles, so first on and first off was great. Wait times and departure times vary as the schedule is different due to covid.
Seems like a luck of the draw boarding. We were directed to a pay booth and our teller was slowest. We counted 11 cars go through the other booths quickly while our line processed payments slowly. Arrive ahead of time.
Staff are always friendly and helpful. Proper care taken to account for covid. Masks worn and debit wiped between customers.
Wish I knew the names of the 2 women working the toll booth. They were the nicest I've ever encountered outside the gulf island workers. They even answered a few questions & let me know their run costs 25cents more because of a harbour tax. It would be great if all toll booth & other ferry workers had such great people skills. It turns out it's cheaper to use the Tswassen to Duke point ferry plus you save even more if you're driving from the east because you can more easily avoid the toll bridge by heading off just past Abbotsford. The minus 1 star is because of the insanely high price I must pay this corporation every time I use this bridge substitute
The staff that man any part of BC ferries are excellent employees. Management is the problem the left hand doesn't even know that it has a right hand. The CEO is so confused he doesn't understand anything about coastal Life. He is not a West coaster and it is very evident.
Refused to accept credential for disabled mom and charged full price. Told us to go to customer service and ask about a refund. We were almost laughed at inside. No refund
They say no smoking, but every time I travel through here , at least twice a month , I see people smoking. And they say masks are not mandatory....but don't enforce this rule.
Deli
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