Richmond Hill, Canada
2 Hunters Point Dr
N/A
+1 9057641144
The staff is AMAZING!. They know what they are doing, friendly and they have a great sense of humour.
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Bayview Seven Animal Hospital has provided veterinary services and treated 5 of my pets over the course of 30 years. The the doctors have exceptional diagnostic and treatment skills. They are kind and loving to my pets and to me and my family. The staff is always on top of my file, Recently I lost my pet insurance forms and the staff got the insurance forms with the matching invoices for me - a lot of work - all with a smile. A special shout out to Howard Covant the owner of the practice - he is the best!
I came in because my elderly dog was in pain and the veterinarians there were so knowledgeable and understanding. They really cared for my dog and did all necessary tests. They even checked-in the following day. Some places try to take advantage of pet owners by charging you for anything and everything and this was not the case at all. They really listened and were compassionate. I will definitely recommend this hospital to anyone who needs one.
My pet was there for a few years until an incident happened that changed our mind to go there again. As a matter of fact, there were two incidents that caused by the back end technician and staff. One of them is still working there at this point. My point is that the vet could give you the impression that you are in good hands. But, he can't do everything for your pet. He needs to delegate the work to the people in the back. Those are the ones that make a difference. To be fair, the owner/chief vet is likely very masterful with surgeries and diagnosis. Please be very attentive to the pet and how he/she reacts after you go home. Viewers can dismiss my claims or think what happened to my pet was just unfortunate. I was thinking of leaving the clinic after the last incident. What really accelerated that was the sudden turnover rates of staff and other associate doctors. Up to now, I have occasionally checked their \team\ and found new faces almost every six months. The turnover rate was not like that when I was first referred to the clinic by my neighbor many years ago. What I want to point out is there could be something fundamentally changed in the clinic. Like every business, the turnover rates reflect something about the company. As a pet parent, you want to make sure that your pet gets the best attention as much as possible and is not subject to any unnecessary pain or suffering because of lack of skills or worse a cover up of a mistake. Therefore, I advise you to be very careful and don't simply trust the friendly and warm reception of the doctor. I know he has very good bedside manner but you need to account for everything else that goes on there.
I have been taking my fur baby Charlie to Bayview Seven for 8 years and the Bayview Seven Team is fantastic. Special thanks to Lucy for the time she spent helping me pick the right food and treats for Charlie to keep his teeth healthy. Charlie loves his appointments and especially all the treats he receives from the staff.
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