Burlington, Canada
3051 Appleby Line
$$
+1 9053352994
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
I had the absolute pleasure of speaking with Katie on my recent contact by phone. I was having a hard time trying to locate a product and it appeared on the website the Burlington store in Ontario had one of the items left. I called and Katie answered the phone. She was so helpful with me and so patient. She is a great employee and deserves to be applauded for her expertise and exceptional customer service. I was able to complete my order online and I’m now waiting for the arrival.
like
Best thing is they price match even from amazon.ca
We had the best experience in this store today. Aubrey went above and beyond to help us with selecting a dollhouse for our daughters birthday. She was very friendly and made our trip so easy!
Had a great experience here today after having the worst day! I won't get into detail cause then everyone may expect what happened to me today to happen to them and I dont want to over whelm the staff so ill leave you all guessing but I can say it was totally above and beyond!! Jody is amazing!! She made my baby one happy baby today!! Thank you again if your reading this. Stay safe!
Had an amazing experience today. Jodie helped us out (first time parents). She was very patient, knowledgeable and showed us an array of products (stroller travel systems) We came in from Guelph and would have normally gone to the Kitchener location. Very glad we decided to come to Burlington. They have tons of floor models, and a great array of products. Will definitely be shopping here again!
Worst customer service ever, they have a old lady who is there supervisor don’t know her name she is very very rude doesn’t know how to deal with customers, they put wrong toys under wrong price and then they don’t except there mistake, very bad experience they lost a customer coz of that rude lady not going there again.
The stuff is really really nice! They assisted us every time and gave us very good advice for first time parents. I love to shop here! They are very patient and never in a rush and they always help to pick exactly the right product. Great place and congratulations to the staff here for being so customer oriented!
Staff is helpful when you find one, but not strong knowledge of baby mattress choices though. One has to do own research before buying. I was helped with carrying large items to the car which is nice.
Deli
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