Whistler, Canada
4090 Whistler Way #400
$$$
+16049353444
N/A
Review Deep Tissue Massage - massage was not deep tissue. I requested deep tissue as experiencing muscle soreness after skiing, however massage was a relaxation massage at best and did not release tightness in muscles. Staff were lovely but expensive when you don’t get what you requested.
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I was initially worried about coming here after seeing the reviews but decided to give it a try anyway. Needless to say I was not disappointed. I was greeted by the wonderful staff who gave me paperwork was very detailed and made sure that I was getting exactly what I wanted. I wanted an acne cleaning facial. They made sure that I was well taken care of and my esthetician gave me one of the best facials that I've ever had she spent extra time with me and made sure that my face was feeling amazing after the treatment. she made sure that I knew that I could sit in the lounge and drink their tea as well as gave me chocolate afterwards I cannot speak for any other treatment here but I want to say that my facial is everything that I could hope it was for and the staff was amazing
Being on crutches I was carrying serious tension in my neck and shoulders. The pain was so bad I couldn’t sleep. I went to Avello and was massaged by Zoe and she did such a great job! I like that they give you a form to fill out specifying whether you want music playing, and whether you want conversation or silence, preferred pressure, etc. It was a great massage and I feel 100x better already. The massage did however run about 5 minutes under the 50 minutes I paid for. Tip: ask about local’s deals!
Pay before the actual service with mandatory tips. Their system is not connected to the hotel. Music was a bit fast and annoying. They cannot turn down the music, turn it off, nor change the music. The masseuse kept on apologizing but the receptionist just said sorry and didn’t seem to care about the customer experience. It’s quite outrageous for the 375 CAD I paid on two 50 min massages. Do not recommend!
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