Arnprior, Canada
50 John St N
N/A
+1 6136235194
We cannot say enough about the manner in which Andre looked after our needs after the sudden passing of a family member. Andre explained our choices but left the decision up to us and never tried to steer us in another direction. He was compassionate and soft spoken and answered all our questions. The after care provided by Gina was second to none. She looked after many items, some of which we hadn't even thought of. We highly recommend Pilon Family Funeral Home. Jim Francis & Family
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With the recent passing of my Brother, our family was faced with the task of making final arrangements and decisions with no prior experience. We entrusted the job to the Pilon Family Funeral Home. Right from the first phone call, Andre conveyed to us, a sense of compassion, calm and trust that put us at ease immediately. He wholeheartedly respected our wishes and budget restrictions in a down-to-earth manner. Pilon Family Funeral Home took exceptional care of my family at a time when we were vulnerable and unsure and they will definitely be my \go-to\ choice for future needs.
You are all just amazing! It is apparent that you put your heart and soul into patiently working with your clients, and that you truly care about honoring the person who has passed, while taking care of their family members who feel overwhelmed with sadness and loss. From the first email and call to discuss our situation, to the night that we lost my mom, the meeting to discuss our wishes, to the openness and patience to our needs, to rushing my necklace so that I would have it in time to head back home, to the ongoing support and guidance that André, Phil and Gina have provided our family, we could not imagine having anyone else apart of this journey with us, and we now consider the Pilon family apart of ours. Thank you from the bottom of our hearts!
Our family were extremely pleased with the service provided by Pilon Family Funeral Home . The staff are all so professional and friendly. Andre had the service for my husband and gave a heartfelt personal message. My husband's wishes and requests were all carried out. Gina was a great help to us with all the after care tasks that are required and her assistance was invaluable.
Can’t express enough praise for the support and assistance received from Andre and Gina in helping us walk through the process after the death of our dear friend. Their calm and thoughtful manner was much appreciated during a difficult time. Sincere thanks, Bob and Faye Matthews
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