Red Deer County, Canada
17 Gasoline Alley E
N/A
+14033420005
Had a technician come over. He was helpful and we asked if he could help us find a new filter for our hot tub as we've been having problems. The owner never seems to call back after you leave a voice-mail and when I called him last he seemed to have an attitude when I asked for a follow up about the filter. He said he just needed to touch base with his technician. That was over a week ago.
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Nick and Larry over at Arctic Spa Red Deer were great to deal with. They helped with the purchase and set up of my new spa. Nick helped getting the old tub out which took the majority of the day. It was more of a challenge than we realized we were getting ourselves into. But we got the job done and installed the new tub. He walked me through all the steps on set up and maintenance,wifi, and all the cool features of the spa. Both these guys were very polite, informative and knowledgeable and were a pleasure doing business with. Would highly recommend!
Great customer service, learned a lot.
Great customer service. We made a mistake buying our hot tub elsewhere but that hasn't stopped the team at Arctic from helping us with service and parts whenever we need a hand. Will never go anywhere else for our hot tub needs. Thanks Arctic!!!!
Went in to buy replacement jets and a control panel. He was very helpful and suggested a repair, risking a 30 jet sale. I bought the jet in the end just in case, but I felt they were more interested in the result than the sale. Had great advice on other issues as well. Recommend to any Arctic owner as well as any potential buyer.
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