Apsley, Canada
23 Fire Rte 63
N/A
+1 7056564783
Terrible experience. We bought a boat in March and was delivered in June. When we initially put the boat in the water it would not start. Mark from Anstruther was able to send a mechanic out the next day to take a look at what was wrong. The mechanic who apparently just started there asked me \did they say they water tested this?\ to which I replied \yes\. His response was \There is no way anyone tested this boat\. So, this was clearly a bad start to our relationship with Anstruther. I then wrote Mark an email after we had the issue resolved and the boat was in working condition asking what he was going to do for us after clearly not ensuring the boat was in working condition which is incredibly dangerous and irresponsible. I then received an email from Mark saying he was disgusted by my email and that he went \above and beyond\ to have a mechanic look at it the next day. If sending a mechanic out to fix a brand new boat is going above and beyond then I highly encourage anyone reading this to NEVER buy from Anstruther marina. Poor attitudes and clearly a lack of PDI on their boats, I wish I could give 0 stars. I will never do business with them again. Matt
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We bought a pontoon boat from Mark and Lee at Anstruther Marina near Apsley, ON at the end of March, 2019. As part of our search, we had gone to several dealers as well as 2 major boat shows. We can say without reservation that they provided us with the best customer service and the best price we had found anywhere. Mark and Lee were extremely personable and took the time to explain our options without high pressure sales tactics. Importantly, Mark and Lee continue to communicate with us as they prepare our boat for our early June delivery.
Attitudes could be better
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