Anjou, Canada
8525 Rue Jules Léger
N/A
+1 8003614966
Outstanding customer service! We purchased an Artcraft light fixture through an online retailer. Upon opening it we noticed it was missing a key structural piece of hardware, and could not be fully assembled. The retailer was polite, but unable to track down the part. I reached out directly to Artcraft and had the pleasure of working with Maria and Antoinette. They located the exact part I needed in a returned item and shipped it to me, enabling me to finish assembling the light. The entire interaction was quick - I received the part about 2 weeks after my initial contact with Artcraft. They were always helpful, promptly responded to my messages, and went above & beyond to solve my problem. Without question they exceeded my expectations! (And we're very pleased with the light too!)
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Best customer service I've had in years! Maria was so pleasant and helpful!
Exceptional customer service. Went above and beyond to source a repair part. Great company to deal with.
The light pieces this company has are some of the most beautiful pieces I have ever seen. I had a minor issue with one of my purchases and Maria from customer service was a pleasure to work with. She went above and beyond to make sure I was completely satisfied. Thanks Maria!
Excellent products and support. I promise you won't go wrong in purchasing one of the Artcraft lights. And, if questions or concerns ever arise, then you have a dedicated team there for you. Thanks Artcraft!!!
I got all my lights for my house from artcraft and could not be happier! I always get compliments and my house is nice a bright! I definitely recommend!!!
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