Ajax, Canada
475 Harwood Ave N
N/A
+1 2892104719
Great People with great place ! Barb and John at this Ajax location are exceptional by making huge difference by delivering high quality customer service. I had appreciated their high standards of professionalism and their unyielding dedication to customer service. All this, combined with a sense of courtesy and finesse. I had a drive-up storage unit at this facility for a month and it was hassle-free. Therefore, I would highly recommend this Ajax location for self-storage to anyone who needs a piece of mind and great Customer Service.
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It was a pleasure to work with Barb and Frank. They run an excellent storage facility. It is always clean, access is easy and operating hours are very reasonable. I needed a storage room for 4 months and I'm so happy I found this place. The whole process was a breeze. I would not hesitate to recommend this place to anyone looking for storage in the ajax whitby area. It beats all the Toronto storage facilities I've ever encountered.
Facility is very clean and super secure. Barb is amazing in the office! I've had my items in storage for 7 yrs and I've loved dealing with her over the years. She's efficient, knowledgeable, professional, friendly, prompt with replies and has amazing customer service. I'm going to miss dealing with her now that I'm moving my items out of storage. The only negative thing I have to say pertains to both the past and current owners and it's why I couldn't give 5 stars. Every 6 months or so, the rent was raised on my units. It was crazy and totally seemed like they were just trying to gouge customers. After I had already planned to move my stuff out of storage, I come to find out that I was paying way more for my units than if I walked off the street and rented them as a new customer due to the constantly increasing rates. That's so not right. The current customers should be treated even better than new customers. That's my one and only issue I have with them. Otherwise I was very happy with everything.
As someone who care's about my Motorcycle very much and facing the issue of not having space in my Garage, having Access Storage drive up units was a no brainier. The convenience of having a dedicated space to store my bike with the ability to take it out anytime really made this an easy choice. The staff was amazing. Helped me out whenever I needed it. Always said hi to me when I came and went! I really have nothing but the best to say about this team. I will admit the rates are not the best... but I would pay extra knowing my bike is safe and secure. Big Big Thank you to the staff for taking care of me and my Bike! Really made the experience of owning one easy and pleasurable! Highly recommend this storage unit if you're looking for daily access to Motorcycle storage or any other storage for that matter! I will be back here if need be for the 2021 season! Thank you Barb and Frank for taking care of me! You and your team were spectacular! Made the experience super easy and seamless!
Extremely friendly guys.
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