Acheson, Canada
10487 276 Street
N/A
+1 7809602888
We contacted Elms Weeping Tile because our basement walls were cracking and the floor was heaving. Trevor came out right away for a free consultation in order to give us a quote to remedy the issue and even helped us with some options so that we could start getting the work done in stages from most urgent to cosmetic/personal preference finishes. After work was completed we had some furtherquestions pertaining to the work completed and Trevor took our call that day and scheduled another free appointment to come out and provide us further explanation and guidance. We had a very good experience from first call to final touches. They made sure a negative situation ended with a positive experience. We would recommend Trevor and Elms Weeping Tile to anyone that needs foundation help.
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First of all I am sadly disappointed that I had to give this company even 1 star to write this review. I should of read the reviews before I went forward with the work. I found the owner Trevor to be extremely rude and extremely unaware of the poor workmanship and lack of quality he delivers. Even though the job I had them do was minor, the cost of of damage and clean up far exceeded what I payed for after he left. It was evident that zero F#%KS were given on this job! I would of rather heard he wasn't interested in the job and I could of made other arrangements. Anyways what's done is done. If I could show photos of how things were left I would be able to save a lot of people from the same experience. I honestly thought maybe he just had a bad day, but after reading other reviews it was evident that's the way he operates.
Elms weeping tile is run and owned by an individual Trevor Elms who is a bully and rude person. I don't think I have experienced any company like this before. Trevor Elms is one of the worst individuals I have ever encountered. I have been in business for over 35 yrs and have never been treated like Trevor treated me. When they did not deliver on what they said they were going to do and then when you call Trevor Elms on it, he turns into a raging lying bully. I held back 1000 so they would replace my damaged tree and fix my landscaping and wow Trevor threatened to lien my house. If you want to deal with a company like this beware. I would never ever recommend this company to anyone at all.
In 2019 I had a very leaky basement and was most fortunate to have Elms Weeping Tile solve the problem for me. To date, Aug of 2020 I have not had the problem again. My sincere thank you to the team! Now if someone can remind me when I will need it checked I would be most greatful. Ann Bidlock Sherwood Park
I completely paid in full for incomplete work . Received nothing except excuses,attitude and empty promises to complete the work. I couldn't afford to wait longer so I had to hire a more reputable contractor.
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