Abbotsford, Canada
32450 Simon Ave
N/A
+1 6048596774
Toilets
Wheelchair-accessible toilet
We are not at all happy with the receptionists at this clinic. They are not friendly, completely not professional and make us feel like we bother them. My husband has to go through an unbearable nerve pain in his lower back for 4-5 months and really needed help from our family doctor and his staff. They said it is an emergency case and yet they never followed up with us. My husband was unable to move and was rushed to the ER where the ER Dr asked us to go back to our family dr for a referral. We called the receptionist to book an appointment to see our family dr as my husband was incapacitated and they booked him a week later for an ER case! When we were refered to the specialist, the receptionist told us that we had to wait for 2 years to see him! And I told them many times this is an emergency case. All they said were: ' I am sorry, nothing we can do'. ( In fact, yes there are lots of things they can do!) I had to ask them to provide the specialist's information and contacted myself. Within 3 days continuing calling and explaining how my husband's condition getting worse, I was in touch with the specialist and rushed my husband for surgery within 10days! If the receptionists had the work ethnic and had the heart for the patients, they would have helped us. But apparently, they didn't care! We were waiting at their office and many times I heard them talking and chatting with one another and laughing. But they say they are too busy and receiving far too many phone calls! That is unbelievable! I would give them 'NO STAR', would not recommend!
like
the receptionists are extremely rude and careless. they have an attitude and aren’t very professional. Dr Wadhawan has been my family doctor for years, and i have no problem with him at all. It's sad to see only 3 stars for a place with good doctors because its not their fault. from what i can see, most of the bad reviews are about reception.. I'm clearly not the only one experiencing bad service from the front desk.
My family and I have been patients of Dr. Danescu for approx. 15 years. I always was treated with care and professionalism giving me the assurance I am in good hands. I want to express my appreciation for accurate diagnose and the best possible treatment I received all these years. You may not see a smile on Front Desk staff faces but I never been disappointed during my experience at this facility or encounter any rudeness.
I'm sure they're good....but they no longer have a walk in clinic....and haven't for quite a while.
My wife has been a patient here for many years. The front desk/reception/nurses are incredibly rude and belittling. As we sit here awaiting a room for an appointment that has been delayed 30 minutes without explanation, we constantly overhear their phone calls - in which they constantly are belittling and making fun of these patients. Nobody has gone in or out of a room since we arrived. No mention of being on a break or a long appointment with a patient. 32 minutes later.... still waiting.
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