Concord, Canada
7700 Keele St Unit #6B
N/A
+1 9056604464
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Gender-neutral toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Started feeling nostalgic for some old cards and after looking on Amazon, I saw this place in a google search. Pricing: The pricing that 401 games offers is really good! It is much cheaper than any other alternative I found (especially if you can go and pick it up) and seems to be pretty fair market value for sealed product. Staff: I've only done a few pick ups, but the staff has always been great. I wish I knew their names to shout them out here (as the owner replies to every review-- something I respect a lot) so that they could see, but the only guy I remember is one who is really tall. He was super nice and helpful the last time I was there. Ownership: This kind of ties in to the staff portion but it bears repeating. The owner reads every review and replies to almost all of them. This shows that they really care about the customer experience, and even if you're not completely satisfied, this type of communication tells me that they will do whatever is in their power to assist you, even on the rare occasion a problem does occur. Product: Everything that I have bought from them comes as advertised. Sealed, not tampered with, clean, etc. Service: The website is super easy to use and navigate, and every order that I have placed on in-stock items has been ready the next day! I found it helpful to place an order right before going to bed and then at some point in the morning I would get an email saying that my item was ready. Again, I know that delivery is convenient, but if you are able to, definitely pick up the orders! Overall thoughts: If you're still reading, thanks! Its because of the detailed reviews on here that I trusted 401 games in the first place and I am hoping this review helps people who are on the fence. I will likely be picking up a product from 401 games every few months for the foreseeable future
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Great website, competitive prices for what I was in the market for, and everything arrived very fast even amidst all that is happening these days. All contents were packed properly and arrived as expected, and the email trail was just enough to keep me informed and not bloated. Will definitely order from here again, and eagerly await being able to visit the store itself, someday...
My first few experiences have been during covid19 so it's really hard to judge a place during times like these. This place looks to be a games one stop shop for sure. Can't wait to try this place when the stores open up again.
Great selection of products, especially through the online store. The prices are comparable to or better than competitors. The store has seemed to be very cautious with covid accommodations this year, including more precautions than mandated in its region at the time. I have had a positive experience with products from Wizards of the coast, games workshop and a wide variety of board games purchased here. The staff are friendly and helpful. The inventory at this location is much larger than the items on display so definitely ask for help if you see something on the website but don't notice it on shelves.
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