Carp, Canada
2129 Carp Rd
N/A
+16134355626
Good - Pleasant on the phone and was consistently able to speak with someone. Bad - as the tenant, always had to be the one phoning them back to see if something was being done about the problem. There was never anyone on-site for issues. Concerns dismissed at times.
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I wish I can give them a zero rating like everyone else. The property manager Denis is by far the worst and most unprofessional person I have ever dealt with in my life! He never gets anything done, never responds to a single e-mail no matter how simple the question may be . I put a request to have my elevator serviced a month in advance, then a week in advance, a day in advance and the morning of, and quess what? My elevator was never serviced and had to pay my movers for the extra time it took them to move my house because a simple request could not be executed. Similarly, I placed an order for an extra FOB for my tenant AND paid for it a month in advance. I sent a follow-up e-mail every week to remind them to send the FOB and my tenant has already moved in and doesn't have his extra FOB. Similar request to have him set up in the intercom system but they also failed to do that. Receptionists at 20/20 property management have been helpful and patient, especially Margaret but Denis just can't seem to get anything done and I refuse to pay him another dime from my condo fee!! Please stay away from this company! He may leave me with no choice but to file a law suit. It's just not fair to me or any of the other residents to be paying him for a job that he's clearly not doing.
It's a shame I cant give 0 stars. This property management is very unprofessional and never gets anything done. I have requested to have something changed for over 2 months now (asked at the beginning of July - it is now September). I wouldn't recommend this company to anyone. The building upkeep is poor and communication with the office is very difficult. I have even seen the property manager around the property assuming he was going to help me change what I had requested for. I originally got an email about a month after first requesting saying the job had been done. When I went to check it was not done, and is still not done. Please stay away from this company!
Excellent management of condo building. First rate timely service and excellent communication
Absolutely the worst and most incompetent Property Management Company to ever exist. You will 100% regret hiring this company.
Deli
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