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You Demand Managed IT Solutions

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Markham, Canada

youdemandit.com
Computer support and services· Information Technology and Services

You Demand Managed IT Solutions Reviews | Rating 2.7 out of 5 stars (3 reviews)

You Demand Managed IT Solutions is located in Markham, Canada on 90 Nolan Ct #35. You Demand Managed IT Solutions is rated 2.7 out of 5 in the category computer support and services in Canada. You Demand Managed IT Solutions is a leading Managed IT Services provider in the Greater Toronto Area and has been offering affordable IT support to small and mid-sized businesses since 2009. Backed by a team of experts, we provide everything you need to keep your technology running as smoothly as possible, so you and your staff can concentrate on the more important tasks. With You Demand Managed IT Solutions as your virtual IT department, you can: • Increase productivity – less downtime will allow you to have more work time which means higher ROI • Capitalize on more opportunities – while we take care of your IT related tasks and issues for you 24×7 • Protect your livelihood – our security systems ensure your network and data are safe • Reduce stress – our 24x7 Helpdesk is there to ensure your your technology is working optimally all the time You Demand Managed IT Solutions is dedicated to your long-term success of your business by assuming the full responsibility of a state-of-the-art IT department at half the cost of hiring a full-time IT staff person. We provide proactive solutions, expert support, and responsive service that is designed, and implemented according to your unique needs and requirements. Our experts are looking forward to hearing your IT questions and challenges. Contact us for a no-obligation infrastructure assessment with a You Demand Managed IT consultant today.

Address

90 Nolan Ct #35

Phone

+1 6473629487

Company size

11-50 employees

Headquarters

Markham, Ontario

Founded

2009

Open hours

...
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Anastasiya Ivanov

I used to work for these guys years ago. I am now one of their clients as the office manager for a big law firm in downtown Toronto. As much as I like to bash them for not being the nicest employers when I was with them, they are the most amazing IT service providers we've ever dealt with before. They are very responsive when there's a problem and we can always count on them to fix the issue the fastest way possible.

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Brian Goodman

So my office is doing a major overhaul and we are upgrading servers and workstations and need monthly monitoring. (For 40) Ive had the unfortunate task of bidding out and designing the structure for my department - so Ive met with 3 managed IT firms so far. A close friend of mine recommended this place. He told me he had been using them for his company for 3 years now and that he was very happy with them. However when I called their main number and pressed 1 for Sales the person who picked up the phone introduced himself as John and was very rude right off the bat. I manage relationships with a lot of people, and cannot imagine someone having him involved as a first impression. I told him I needed about 50 workstations monitored and had a long list of software we needed to run from new servers, and I would appreciate a call back from a sales associate. Then he started asking really detailed, borderline private questions about our companies. I told him I wasnt able to discuss that kind of stuff before actually having an initial conversation or being introduced to the company. (I think this is a reasonable request when dealing with customer's sensitive data) He flat out said \then this isnt going to work\. Without laughing I told him I was sorry that I couldnt accommodate his request but I wasn't looking to argue just asking for a call back. He said o one is going to call you back\ - I asked if he was refusing to pass along my message, his response was \they wont be interested\. I said thank you and hung up. I find it hard to believe that a simple phone call from a potential customer could result in such an ugly exchange. The other 3 IT firms I have spoken to were such good sales people and really emphasized their respect for our data. I just think this place has the wrong person answering the phone. Needless to say, I most likely wont be signing a contract with them lol.

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Eli Emerald

Our family business has been growing amazingly in the past two years and we had to move to a much bigger location with 14 more computers and 18 more staff members. So we were in the market for an IT service provider. One day when I was stuck in traffic I saw an ad on a bus for You Demand IT and decided to give them a try. That was about 8 months ago and for the first 6 months they were very reliable. They'd show up within hours if they couldn't fix it remotely. We even referred them to many of our friends who are also business owners. But in the past month or two we've been very disappointed with their services. Just last week we had some issues with our computers and they sent a 19 year old guy who seemed more confused than us and had to Google everything...and finally told us to get new computers! If this continues situation continues we WILL start looking for another service provider.

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