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Pioneer Family Pools Woodstock - Pools, Hot Tub, & Patio

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Woodstock, Canada

pioneerfamilypools.ca
Swimming pool contractor· Hot tub repair service· Outdoor furniture store· Swimming pool supply store· Hot tub store· Swimming pool repair service

Pioneer Family Pools Woodstock - Pools, Hot Tub, & Patio Reviews | Rating 3.7 out of 5 stars (4 reviews)

Pioneer Family Pools Woodstock - Pools, Hot Tub, & Patio is located in Woodstock, Canada on 840 Parkinson Rd. Pioneer Family Pools Woodstock - Pools, Hot Tub, & Patio is rated 3.7 out of 5 in the category swimming pool contractor in Canada.

Address

840 Parkinson Rd

Phone

+1 5195395210

Service options

Online estimatesOn-site services

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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M

Mike Regan

Sales rep was great with responding to emails and explaining the products. Delivery guys were awesome. Came quick and were very knowledgeable and patient while telling us about our tub. Very happy and excited to use it.

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Drew Copeland

Attempted to purchase pool from Dave Mensink. Tried calling numerous times and managed to get a couple of email responses but when asked for a quote was given too much run around. Getting a hold of Dave was near impossible. Asked for an updated quote and wasn't emailed it. Dave emailed me asking for a payment when he had not even sent the revised quote or the email to e-transfer for. When I tried to contact he was non-responsive. I decided to go with another local company. Pretty sad. Looking forward to your response Zoltan as it seems you like to answer all of these personally. First reached out to Pioneer on Feb 3rd for Quote, given a run around for a month, what do you have to say about the responsiveness of your staff? Mind you he was inciteful when I did speak with him but as I'm new to pools it was sort of helpful. His lack of followup was appauling.

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Don Martin

Was going to be a new customer but was advised they don’t except cash I don’t deal with anybody that doesn’t take our currency looking at the reviews I should’ve checked it out before I called them!! And of course now the owner is flip-flopping saying they do except cash I was told they do not but oxford pools except cash that’s where I will be dealing from now on can’t imagine a business turning down cash must be all on board with agenda 30

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Jeff Kruse

We own an older model Treasure Garden AKZ umbrella and had been looking to secure it to our deck, replacing the large base with a deck mount. After searching online we found that Pioneer Pools in Woodstock had stock - 1 available! We quickly secured an order only to find that their inventory might have been incorrect. Luckily they found it in the warehouse and we were able to pick it up. Having the option to source it locally saved us significant time and trouble. From there, however, our old umbrella presented another challenge - it was so old our hub needed to be updated for the wood mount! Knowing these are high quality and a significant investment, we looked to see if one could be ordered - Woodstock Pioneer Pools came through for us and ordered one to be sent to the store! Our umbrella has now presented us with another challenge - being over 15 years old the cord gave way! We called Heather at Pioneer Pools right away! She has been so helpful to us - a new cord and crank assembly are on order! For polite, fast, knowledgeable and personal service - head into Woodstock and visit Pioneer Pools!

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