Woodbridge, Canada
81 Zenway Blvd #20a
N/A
+1 9052651476
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Assembly service
I was very pleased with the service. Absolutely good quality and even a better service. I’m very happy with my shower glass. I’d recommend it to anybody.
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Great shower installation. Had glass in sooner than expected. The job took only a few hours. Very happy with this company!
I am beyond pleased with the professionalism of Billy & his men who completed installation of my shower door. Billy went above & beyond in his service for me. I had a small issue with the glass and Billy responded immediately and followed through as he stated he would. The glass was replaced at no charge in a timely manner. The installers were very efficient & friendly. I am very grateful for the wonderful customer service and product. Thank you so much to Billy and his team. Monica
Billy, of Shower Lagoon came by and installed a sliding glass door on my tub that previously had a shower curtain. I paid him the agreed price and he left. Later, I found that the job was not completely satisfactory to me. So I called him back and sought his cooperation to get the problem fixed. Being an honest person and wanting to please his customer, Billy came back subsequently and checked out the reason for my dissatisfaction. He retook the measurements and replaced the glass and equipment with a brand new system so that the job could be completed to my satisfaction. Looking back, the problem faced initially was not due to the workmanship of Shower Lagoon but the poor quality tub that was installed by the builders of my home. Even my son, seemed to agree that the problem was that of the tub that was poorly constructed. Despite this issue, Shower Lagoon’s men worked very hard, made necessary adjustments and got the job done perfectly using the new system. Rarely do you find suppliers who would respond so efficiently to fix a problem after they have been paid in full. Their installers are very respectful and receptive of their client’s requirements. I would strongly recommend dealing with Shower Lagoon.
They installed my shower surround. Initially, it was good, no issues. However, the shower wall cracked without anyone touching it. We called them and they wanted more money to come and look at it! They took no responsibility for their work or product. After I hired another company to fix the damage, they informed me that the original install was poorly performed. For example, they used lower grade caulk that would grey; they covered up a crack in the door hinge; they used a u-channel for the lower portion of the wall that would eventually collect water and mould (which it did) and the gaps between the door and stationary wall was inconsistent. Importantly, the way they installed it led to the crack, not the recommended way. Buyer beware! The shower looked good but wasn't well installed. Further, the owner was belligerent, ignorant and really didn't care.
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