Woodbridge, Canada
300 Trowers Rd #7
N/A
+1 9056522772
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Beyond impressed with the customer service. Super quick responses, and while I've never met Bill, it felt like he truly cared about my situation and not just selling some hardware. (needed window latch locks and didn't have much time as I am moving). Execution was also excellent, and locks arrived 2 days later! I would have to say this is the best customer service I've encountered anywhere. And parts where exactly what I needed and as described on the website. Thank you Bill, I'll look to your company first anytime I need anything you sell!
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5 stars! I needed some things to fix some windows around the house and they had exactly what I needed for my first order. I later found out I needed some other parts, checked their website, but wasn't able to find them. So I emailed them, sent them a link to what i needed that was on a competitors page, and Bill happily ordered me in the part and shipped it out to me. Easy peasy! I don't see myself needing lots of window supplies in my life, but in the event I do I know exactly where I'll be coming to look first every time. *Update* I just got my second package, two days after I ordered it. Even included an \all the best\ note... Really? You guys are amazing!
OGS is definitely a go-to place to find any window related product! Not only that, their customer service is very good. They help me along the way from helping to choose the right product for my project, to giving me guidance and advices to help me understand step by step processes to finish my project. I really appreciate their help which in result saved me time and money. I highly recommend OGS! Thank you!
Definitely the go-to place for window parts, look no further. Customer service is awesome, answered all my questions. They even gave me a tie bar for free!
I placed the order this afternoon and got the part at around 4:30pm. Bill is very helpful and the part is very easy to install and works perfectly. I love their way of doing the business, chatting with customer online, upload a picture of the part and provide the matched one quickly. I definitely recommend this company and their products, and thanks a lot to Bill for his advice, help and information.
Deli
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