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Enterprise Rent-A-Car

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Woodbridge, Canada

enterprise.ca
Car rental agency· Van rental agency

Enterprise Rent-A-Car Reviews | Rating 4.2 out of 5 stars (5 reviews)

Enterprise Rent-A-Car is located in Woodbridge, Canada on 1000 Rowntree Dairy Rd # 5. Enterprise Rent-A-Car is rated 4.2 out of 5 in the category car rental agency in Canada.

Address

1000 Rowntree Dairy Rd # 5

Phone

+1 9058502824

Accessibility

Wheelchair-accessible entrance

Open hours

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T

Terry Koch

Had a rental covered through insurance for a week, and needed it for two days past that time - cost occurred out of my own pocket - that’s fine. What’s NOT fine is the additional days charged out on my credit card without authorization. When I called about the charges, I was told that of the keys are dropped in their box on a Friday after 5pm, then I’m also obligated to pay for a rental I wasn’t using or in possession of until the Monday following. I’m guessing it’s going to be the guests fault that a Bolton Enterprise location doesn’t have cars and I have to pick one up on my own time, and in Woodbridge instead - cause THAT’S convenient for essential workers - now down to one car in the driveway. But of course returning it to the Bolton location is just fine. Of course when I call to discuss these charges on my credit card, there’s “nothing they can do”, and now I’m out of pocket, and furious that the charges were not discussed before they hit my Visa. What a poor experience. I’m surprised I was actually expecting anything more from this group. I’ll be escalating this up the chain until I’m pleased wth the outcome. They’ve made a guest feel anything but comfortable, and they need to understand the value of treating guests with simple respect and courtesy. Would have gave 0 stars if it were an option.

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Oryan February

Always received excellent service from Enterprise Team.

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Frank R

I would say the managers go above and beyond to meet your need. Staff could use some training but that aside I don’t have much negativity to say. Thank you to abliash a manager for the great service, helping to fix issues that came about and giving me a lift back to my car.

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Saravana Prasad

I started renting from this location a year ago and have never wanted or even considered another company or even a different location. Paul is an awesome person and always makes the customer feel great. Every one there is awesome in handling customers. In the 15 times I've rented from there regardless of the weather or the person attending me, I've never had issues with the service they provide. Smooth checkin smoother checkout, very safe even if you are dropping off the car at after hours.

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Anthony Peart

The Manager made sure my visit was a plesent one.

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