Winnipeg, Canada
1717 Waverley St #520
N/A
+1 2044753982
DeliveryIn-store shopping
My wife and I was looking for a used vehicle with a certain payment budget. And after shopping around at Waverley auto mall, We went to Gerry Gordons Mazda and looking around. I was kind of 'just looking' there, my sales Kyle came here and we told him that we have certain budget and did not see any used car that we want. But he told me that he might put us into a brand new red Mazda 3 which my wife loves the style and saves tons of interest. Second day we came back for test drive, and vehicle was beautiful and nice driving feeling. Negotiation part was easy and relax, Kyle never pushed us for making decision. Through all this easy buying feeling, he made our budget working. And finance manager Christian was fantastic and he is so friendly, he gave us a great rate and we purchased tire and rim warranty. Overall, Great team and product for Gerry Gordon's Mazda!! Thanks.
like
Great people, excellent service. We came out with a brand new CX 3 which we absolutely love. Thanks Brittany, Cristian and the rest of the staff that made our experience a pleasure.
Their customer service is outstanding. Friendly and knowledgeable group of people. Just expect to pay dealership price for everything! The cost is worth the quality!
I bought a used CX5 in the fall and had a very mixed experience. I initially was reluctant to purchase a used car from a dealership because of my assumptions of having to deal with annoying sales/negotiating tactics, but my husband and I really liked the sales person, Kyle. He was honest and attentive, without being pushy. I really appreciated getting the heads-up about an upcoming trade-in that fit what I was looking for, and the price quoted seemed very fair. That was when my positive ended - when we came into finalize the paperwork I was very surprised and disappointed with the negotiation tactics used by the sales manager. From a low-ball trade-in offer to being charged an extra 500 "security transfer fee" that was not included in the price, to annoying back and forth dealings and weird pressure tactics, I was highly unimpressed. My husband was able to negotiate a more reasonable trade-in value, but the push back we got on the "security transfer fee" and "splitting the difference" was ridiculous. I seriously considered walking away at that point, but knew it was a good car and a decent price. After researching the fee at home, I was livid to find out that under Motor Vehicle Advertising and Information Consumer Protection, that extra fee couldn't even be charged. The sales manager did make it right after I expressed my concerns in writing, and I do love my vehicle, but the process was not enjoyable. In contrast, my husband recently purchased a used vehicle through McPhillips Toyota and we had a fabulous experience with everyone being extremely personable, fair, upfront and more than accommodating from start to finish.
Good purchase experience: I did nor feel being pushed into sale, the staff was friendly and professional. Service area is nice and convenient.
I am a first time vehicle buyer and the team at Gerry Gordon's Mazda helped to make it an excellent experience. The sales staff really listened to what I was looking for, and made great recommendations based on the information I gave without being pushy. The sales associate I worked with is really passionate and knowledgeable about the Mazda brand, and he was great about answering the many questions I sent him via email over the course of a couple weeks in a prompt and helpful way. Various staff members I talked to expressed how much they enjoyed working for a family-owned company, and as someone who works for a family owned company myself, all their comments rang very genuine and I felt good about supporting this business. I am looking forward to taking my new Mazda 3 back to Gerry Gordon's Mazda for its service needs in the future.
Everyone was so nice! My mazda car though was wired all wrong and falling apart that I wasnt warned about. It was a pre owned car and at the time it was somewhat newer and kind of expensive. The wiring ending up causing a ton of issues. I wouldve loved to buy a different brand of car from them but it just ruined my trust a bit. However what amazing staff! I mentioned my work offered free oil changes they told me it was expired but I said it didnt show an expiry on posting. They didnt hesitate to still offer it. Ernie is the best! Wishes me happy birthday every year! I think its common though whenever you buy preowned iitsa gamble but idk. Thanks team though!
Great place to buy a vehicle, Welcoming staff and they take great care of you.
Deli
The best companies in the category 'Deli'
DeliveryIn-store shopping