Windsor, Canada
1150 Provincial Rd
N/A
+15197351000
Used this dealer a couple times to service my V70R. Here are three reasons never to spend money here; 1) One of the techs FORGOT to engage my parking brake and so my car rolled out of my parking spot and into another vehicle. After confronting them about the damage to my grill, it became clear they tried to hide that it had happened at all. 2) After a simple oil change, they left my oil fill cap off the engine and after driving home I had the lovely experience of having oil all over my engine bay and driveway with the oil cap disappeared somewhere inside the engine bay. 3) Paid for a tire balance and had MORE vibrations after they were done with it. It took 2 more visits for them to get it right.
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Incompetent! I took my Volvo in for servicing 5 times here, these are each of the visits: 1. Part needed did not come in for my service call. Didn't bother to phone me and reschedule. 2. Parts ordered for service were broken, didn't bother to call me to reschedule. 3. Computer needed for software update was broken, again didn't call to reschedule, another afternoon wasted. 4. Basic oil change, they did that with no problem. 5. Recently the exhaust broke in the middle, and I took it there. They promised to follow up with parts needed, that was over a week ago and I have heard nothing since and don't expect to. Now you know why they closed down, awful service! THIS IS WHY I DRIVE 2 HRS TO VOLVO OF LONDON WHO HAVE EXCELLENT SERVICE!
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