Windsor, Canada
2224 Walker Rd
N/A
+1 5192547553
Toilets
Wheelchair-accessible toilet
The technician Gordon was so amazing and respectful and just overall the perfect example of who to be in the medical field. Compassionate caring and respectful to others. However leaving I had beyond the worst experience of my life here. I went in for my first ultrasound for my pregnancy which should of been an exciting moment for me but left in tears. The receptionist was unprofessional and extremely rude. She was bad mouthing me to staff very loudly the whole waiting room could hear. Super embarassing and a experience I will never forget thanks to her. I will be making further complaints. NO one should leave that clinic the way I felt today.
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Terrible experience, would not recommend and if your OB suggests you go there id ask for a different location. Staff are not friendly. Pictures were terrible and no compassion for spouse or significant other not being allowed! TERRIBLE EXPERIENCE!
Horrible experience since my first 9 week ultrasound. First my due date was April 21, at 12 weeks they changed it to April 17 (okay, no problem!). Then they proceeded to tell my OB the following week at my appointment when he called downstairs (his practice is upstairs) they told him my due date was April 11th!? Most recently screwed up my appointment day and time. After they gave me an appointment slip stating that it was on the day I showed up. Not one bit apologetic. Then when I asked that day when my due date was... they said April 21. So the technicians do not communicate any updates on due date changes to the front desk or they don't change them in the system. My husband and I had taken the day off of work to find out the gender of our child (or so we thought), only to be disappointed and have to wait another 4 weeks. I do not recommend this place at all. There is one friendly and professional male technician. Other than that, I can say I won't be going back here for the rest of my pregnancy. Save yourself the disappointment.
Always have the best staff! Everyone is SO nice. Will always use them in the future
I had Gordan as my ultrasound tech today and had the most amazing experience. He gave me so much information and was so nice to me and my boyfriend. I know sometimes spouses aren't allowed in to see the ultrasound, the technician can only share so much, but I wanted to share my experience as it was so good and I really appreciated their services today. They even called my Dr. Office to get bloodwork forms that were missing even though it was a hassle.
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