Barrie, Canada
524 Bayfield St
N/A
+1 7057226336
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
I always have a great experience here when shopping for specific heath care needs. Today, Clara was especially friendly and helpful.
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Very disappointed with lack of assistance received from CPAP technician. She would not safely assist me during this crisis and COVID and insisted I had to come into the store to show me how to use a machine I have been using for 7 years which has broken down. I just need a replacement machine. I am not going to a sleep clinic at this time to get a new prescription just for a replacement machine. No room to be logical during this crisis. I need my sleep!!
Called to see if they carried a certain item that I had been told to buy specifically from wellwise. They told me they didn't carry the brand and when I asked them to check the upc I'd been given just incase they got the brand wrong she put me on hold, picked up a few min later when she got to the front and told me they looked it up and they didn't carry the brand. I asked her if she was going to take the upc from me to check and she said we don't carry it, said bye and hung up. Guess I'll never know since she didn't care to take the time to check.
Even though we live in Orillia, it made sense to me that when I was told I would benefit from the use of a rollator until surgery in the spring, to drive to Barrie where the store is bigger and there would be more choices. Boy that was a mistake! I picked one, but due to colour choice, it had to be ordered. Took a week before they called to say it was no longer available. Back I go to pick another (because by now the paperwork is already submitted to insurance for renumeration so it's not easy to just get a refund). A week later and I'm still waiting. The kicker is I called today and because it's Sunday, they couldn't call anywhere to find out how much longer. Gal told me to call back tomorrow and get them to call and find out how much longer. Well, there it is ... I'm very confident if I had just trusted small town Orillia from the get go, they would have written a note for whoever is working tomorrow, got me the answer I requested and called me back. Live and learn ...
Don’t appreciate showing up a few minutes before closing and being sent away. Knew what I needed, would have taken 5-10 minutes but told cash was already closed. Could see a child playing with scooters but I couldn’t make a quick purchase. Staff knew what we were looking for and knew it would be quick.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance