Welland, Canada
16 Lincoln Street West
N/A
+19057357151
I had an unfortunate incident where my brand new Ridgeline was struck and not reported. I won't get into my personal feelings about lack of accountability, as that is an entirely different post. I called Lori and her team right away and was treated with utmost professionalism and care. She spoke with Allan and together they approached this with me the customer in mind. In the end she had my vehicle back the next day all fixed and without the eye sore blemish this other person left me. I can't thank them enough as we are all struggling right now to just get by. Thank you to Lori and Carstar Welland staff for looking after me and my new truck. I can't imagine recommending anyone else with my repair needs.
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The staff at Carstar are very helpful and friendly. The mechanics in the garage went out of their way to accommodate my my needs, and to keep me safe. Great positive atmosphere all around:)
Been a customer for 20 years would not think of going anywhere else.
Great service. They coordinated with my insurance company very quickly. All I had to do was show up with my car. Everything else was taken care of.
They haven't done any work yet but they seem nice and efficient in the office
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