Waterloo, Canada
228 King St S
N/A
+15198808886
I always think a lot before giving a negative review. But after my today’s experience here, I have no choice but to write this review. I had called in to book an appointment today at 3.45 pm for a haircut. I called in a few minutes early to check if the hairstylist is available as I didn’t want to go inside the salon and wait in case they are running behind the schedule. So what I hear from them is to that I have no appointment booked at all for today in the uptown location. I was surprised and the lady on the phone said she would transfer my call to another location thinking I booked an appointment elsewhere (seriously!!! I know I booked it in the right location). When I said i booked it here at this location and at the time, they ask me to come inside the salon to check if there is any availability for the haircut. I go in and another lady checks their list and informs me that the appointment is booked for tomorrow. When I am very confident I booked the appointment for today. I am very very disappointed as I had leave without a haircut.
like
I have thin wavy hair and I am currently growing it and I am so happy I found Lisa. My experience getting my hair cut by Lisa was very enjoyable. Lisa is very professional and knowledgeable and gave me exactly the haircut I was looking for. She left my hair feeling healthy and happy. I walked out feeling like a hair model.
A few years ago I was a student living in Waterloo and randomly googled a location where I can get a hair cut and Voila popped up and I decided to go there - I am SO GLAD I did! Everyone is super friendly and every time I come in they always exceed my expectations. I don't live in Waterloo anymore but this is the only place I trust my hair with. Excited to book my next appointment!!
Everyone here is so kind, and I've always left feeling more confident than I did walking in! Lisa cut and styled my hair, and I adore her work. But, I am sure the whole team is super great!
I've only had wonderful experiences here. When you walk in, you are always warmly welcomed by the amazing staff. Everyone who works there is very attentive, and kind, and want to make your time there enjoyable. I always get offered a complementary drink, which is always a treat. They pride themselves on being environmentally conscious, and use products that are natural, and have less impact the environment. The staff have great communication, and such a positive and good attitude about everything. They are also very open about there pricing, and will give you a breakdown of how much certain things will cost, and other options if need be. They will never make you feel embarrassed about asking. My particular favorite, is Lisa. She is an incredible person, and she has amazing skills. She is always clear, and straightforward, and the result is always spectacular. When you talk to her, it feels very natural. He head massages are also out of this world. My best friend and I have been going to Lisa for years now, and we have never had anything less than amazing. Lisa will be my forever stylist, but with such a strong team of stylists? I wouldn't hesitate to go to someone else either. I admire how much they act together as a team, to assure there clients are more than satisfied. Pros: Strong Team environment, beautiful and comfortable atmosphere, skilled and professional stylists, environmentally friendly products, and you always leave beautiful. Cons: You wont want to leave :)
Deli
The best companies in the category 'Deli'