Waterloo, Canada
200 University Avenue West GSC 1112
N/A
+1 5198884567
Great group of people. If you follow the rules they are extremely pleasant and easy to work with. I work along side them and couldn't ask for better neighbours!
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Parking services has been closed since corona outbreak and I'm loving it. Keep up the the great non-service!
When I went to parking services to get a winter parking pass, the man I dealt with was incredibly kind and helped me out with whatever I needed. When I had to step aside to call my bank due to issues paying, he was understanding and patient. I got my winter pass with no issues involving the staff.
I want to give 0 if I could... The school's reputation is ruined among the graduates because small things like parking tickets... university is supposed to help students, not punish them... but at this school, you do feel that... not academic-wise, but small things like parking and administrations and etc.
I was made to feel like a criminal over a parking infraction. I parked in health services parking outside of Renison and was ticketed and towed. I paid the tow fee which I accept as there was a warning on the sign, however, what happened after was unexpected. I was then told that I had to go speak to the associate director about my infraction. I called parking services to settle the matter and was told that it could not be discussed over the phone. I told them that I could not make it in and asked if we could schedule the meeting for a later date. They told me that I couldn’t reschedule and that I had to come in before 4pm that day. So I cancelled the appointment I had to go to and drove over. When I got there the associate director proceeded to lecture and threaten me. She felt that it was necessary to not only humiliate me but to patronize me. I was warned that my infraction could effect my license and that she could call the Dean to discuss the matter. She also proclaimed that parking is not a right at the university, it is a “privilege”. This was extremely unprofessional. If there is a consequence for my action than please do proceed to take appropriate action. Do not tell me to come into the office so that you can list all the “possible” things that you could do to me. I spoke to a faculty member at Renison regarding the associate directors threat to call the Dean and was told that a parking infraction doesn’t affect my academic record whatsoever as long as I pay my ticket. Please note that as a university student I pay thousands of dollars in tuition fees every year. I expect to be treated like a student not as a criminal over a parking infraction.
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