Waterloo, Canada
10 Wyman Rd Unit 4
N/A
+1 5195881861
Hank Davis and his crew recently replaced our pool liner. Excellent workmanship. Highly recommended if you need a liner replacement or pool service. We use them every year for openings and closings.
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We gave them a chance to make it right, But haven't heard form them in over a month. My wife has used this company for over 4 years and we will not be having \students\ close down our pool this year!! Was advised that the head lead and Hanks son was no longer with the company. Don't trust students closing our pool as we had a big problem years ago that is why we switched. Great company but no experience, Alot of new students looking for a seasonal job
Unbelievable bad pool service and customer service. We hired them to open our pool, all they did was take the cover off and they dumped most the leaves and debris into the pool and the stuff they did take out they dumped into our freshly fixed garden beds. They did not start the pool or check that everything was working properly. We then called them to come back and spoke to Hank and he was rude and said he wont sent them back to fix the issues they caused as he would not make any money if the guys have to come back. They then came back for a fee to have a look at it and they again did not fix anything and we had to call out another company. Don't call these people, they clearly don't stand behind their services and will leave you hanging. I attached the pictures of my garden bed as well as how they left the pool.
This year after opening our pool our liner had severely slipped in one spot. After my husband tried to fix it himself (there were many many swear words) he called Pool Solutions to fix it. The gentleman that arrived was very patient and meticulous, he stayed for two hours to get it fixed! I didn't think it could be fixed because it is a very old liner. I appreciated all of his hard work. Thank you!
Shady business! I had an issue with the service they provided and they came to resolve, at which time they gave an additional invoice. We obviously disputed this, then they immediately charged my credit card number that they had from the initial repair.
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