Waterloo, Canada
57 Schaefer St
N/A
+15198840861
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Great company to work with. Staff is easy to work with. Would def recommend!!!
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After spending over 25'000 materials, bricks and stone. Be aware of the following when you deal with this company 1) If you approach the front desk, a lady her name Tracey, avoid her, she got no knowledge of the products and rude 2) Their Rep Frank , don't count on him with your measurement for stone and brick, he tend to way over your needs and then they charge you restocking and delivery for your return IF they accept to return it. 3) very hard if not impossible to return items/materials even it was on their original condition, sealed not used. 4) Delay on delivery for bricks and stone for days or week and are not able to set time and day of the delivery. and seize any chance to use your forklift on site to unload or load your order. 5) Make sure and double check you order when delivered, it could be damaged, cracked, not the exact colour or has a defect. 5) Im dealing now with Patene building supplies or Grand River Natural Stone Hopefully this would help .
I can't say enough about Tracy! She knows her stuff and is always so much fun when ever you go in. She has such a great attitude that you really don't need to go anywhere else. Great products, OVER THE TOP Service!!
Love this place and buy all my stone here. Tracy is fantastic to deal with...always helpful...always friendly. Staff have always delivered great customer service. I have been a customer for years and Ferrell is the first and only choice for me when it comes to my projects.
Deli
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