Edmonton, Canada
8550 Terwillegar Dr NW
N/A
+1 5873162737
DO NOT USE VIVINT. I sold my home one year ago at which time I paid the outstanding balance on my hardware and service agreement in full and closed my account (I thought) both by phone (at which time I was assured no further action was required), and in writing in accordance with Vivint policy. Vivint continued to invoice me for monitoring non-operation hardware which is in the landfill, purportedly securing a property I no longer own. Trying monthly to straighten this out has proven a nightmare. They’ve now forwarded my file to collections and my credit rating may be affected. As a financially secure physician, I’m bothered only in principle by of the actions, which seem criminal, of this unscrupulous company. I’ve spoken to my lawyers. Regardless, do yourself a favour and take your business elsewhere.
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So far so good with this alarm monitoring system. Cost is pretty competitive and the systems are pretty easy to use. Customer service is outstanding and are there for your every need. Highly recommend for all your security monitoring needs
Wait times are ridiculous! Do not use
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