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Pet Valu

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Virgil, Canada

store.petvalu.com
Pet store· Pet adoption service

Pet Valu Reviews | Rating 4.6 out of 5 stars (8 reviews)

Pet Valu is located in Virgil, Canada on 1630 Niagara Stone Rd. Pet Valu is rated 4.6 out of 5 in the category pet store in Canada.

Address

1630 Niagara Stone Rd

Phone

+1 9054689555

Service options

Kerbside pickupIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Lauren Viviers

Came in today to bathe our dog, which we have done many times before. We did not book an appointment but the gentleman working kindly allowed us to use the service as we would be quick. However, the woman working at the time was not so kind. My family member and I were starting to wash our dog, when the woman came over to tell us how only one individual is allowed to be in the bathing area. When we asked if its ok for both of us to stay because we are in the same family and need two people to hold and wash the dog, she very rudely told us that one of us needed to get out. At the time, there was no other customers in the store so we were not over the 4-person capacity. One of us had to STAND and WATCH outside the gate while our young dog was stressing out. This rule made absolutely no sense to us? I understand Covid has instilled many new policies and rules in businesses, but a) this rule is completely illogical and b) the employee did not need to speak to us so rudely and condescendingly. We come here to purchase essentials for our pets and to bathe our dog, but we just cannot handle the attitude anymore. This is not the first time we have been treated poorly by some staff members. We will be taking our business to a different Pet Valu in St Catharines.

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Michael Pinkus

Quick in and out - always have what I'm looking for and friendly staff makes things even better.

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Janet Hellewell

I like this store because it's convenient it's just down the street from where I live but I find their prices are a little high. The staff there are very friendly and they allow you to bring your pets in while you shop. They offer a nail trim for dogs every Tuesday from 4 till 7 and they also have a place to wash your dogs.

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Michele Fleming

The fresh fruits, vegetables, meats and breads are the best quality at very reasonable prices. Tried the breasts d pork cutlets for the first time, outstsnding!

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Lisa T.

A great locally owned store with knowledgeable staff. What I like most is that I can get specialty dog food here where other pet stores dont carry my brand.

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Peter Henderson

Friendly and helpful staff. Good supply of pet food and pet accessories. Focus is on Petcurin food products for dogs but carry many other brands too. Very clean store . They also do grooming.

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Wolfgang Meyer

My dog loves this place more than me. Good prices and lots of choices

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Steven Hall

Wonderful staff, very conveniently located. Prices are prices.....but it is a franchise. Always has everything we need and more.

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