Vaudreuil-Dorion, Canada
493 Boulevard Harwood
N/A
+14504555267
If you are in the market for a pool - stay away from this location! Spent almost 10k - the process started off just fine but : - 1 week before our estimated installation date I got a call to saying the liner we chose isn't in stock and if I want to keep our date I need to choose a new liner right now. Had to go in and then had limited selection and had to settle. -The installation team left a mess of boxes and a massive pile of dirt, on the spot told me that I needed to pay them because they needed to level the ground? (shouldn't that be included) -The installation team doesn't do ladders: they refused to assemble the ladder to get in and out of the pool --- After Sales: specifically asked for a sturdy ladder, I went to see my rep and he said because the ladder was assembled there was nothing they can do. Not even a discount on a new ladder. I purchased a new ladder and brought it home, but when I got there I realized that they had sold me the wrong parts! Had to go back - turns out the owner got involved, didn't even apologize and again no discount for all the trouble, but said they would find one for me and call me back - you guessed it no call back! Last thing - if you are financing, be aware that the second you sign the documents the contract begins. Its NOT on delivery!!! The only decent service I got was from Steve and Martin.
like
Club Piscine Vaudriel came to my house to replace the center pipe on the pool filter. They left it with a busted screw and a major water leak coming out of the filter where they removed the cover to access the center pipe. See photo attached. After multiple phone messages and emails that were never responded to I drove to the store. I'm still waiting for it to be fixed. And no apology for the inconvenience. Really terrible service. The funny thing is I was considering going to them to do a pool replacement this summer. I guess I will have to consider my other options.
Just got outdoor furniture from this store. I was cancelled by another company and was completely frustrated after waiting two weeks. Called Robert D at the store. He was extremely helpful. Took a deposit on the phone and I was able to reserve my set. I received the delivery on time and in perfect condition. Couldn't be happier. Will definitely shop there again.
They have everything you need but it was a little chaotic to get someone to help us. Once we did everyone was friendly and knowledgeable. It would just be nice if they had more sales people on the floor to answer questions (although we didn't have to wait more than 5 minutes for help). The loading dock people were very nice too helping us get our purchase into the car. Great job!
All your pool, garden, patio, fitness and backyard needs under 1 roof. They also will test your pool water for free, just bring in a sample and they test it then give you advice on what you should do to the water if needed.
Deli
The best companies in the category 'Deli'