Vancouver, Canada
1868 Glen Dr #229
N/A
+16046950122
Great experience going in for a test ride! Nancy answered all my many questions. Highly recommend this business, their products and services. Am now the proud, happy owner of a Inokim Light. Ya just gotta try it!
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I bought the Evolv pro in early July. When i received it, unfortunately I got an E10 error message when i went to ride. I wasn't happy!! But I spoke with Urban Machina, and they took care of it, and didnt charge me anything, and it wasn't long, so overall i was happy, they stand by their products, and are knowledgeable and friendly. I would buy from them again for sure.
Terrific customer service team — they REALLY do the follow-up and make the experience special. If you haven’t experienced it yet, give them a try. I am more than 2,000miles away, but I felt next door thanks to their responsiveness.
Nancy and the gang at Urban Machina are fantastic. When we were shopping around for an electric scooter, we wanted to be able to ride a few and talk to someone who could help us make a purchase. These are things you can’t do on Amazon. After trying 3 or 4, we were able to make an informed decision on the right size and power - we landed on the 500w EVOLV City plus. Thanks for the awesome service and patience Nancy! If you are looking for a scooter so you don’t have to sit on a bus during COVID times, check Urban Machina out.
Urban Machina is an excellent distributor of high quality scooters. I recently purchased 2 Evolv Pro R scooters for my wife and myself. The friendly staff made the experience quite pleasant and responded to every email in record timing. I am confident that Urban Machina will be there to satisfy any servicing requests I may have and in a timely manner. I would highly recommend Urban Machina to friends and family!
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