Vancouver, Canada
2190 W Broadway
N/A
+1 6047390001
On-site services
Wheelchair-accessible entrance
Gord is the only competent employee there. I visited 3 years ago and am still paying off Tammy's mistake.... Do not go here.
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I'm sure Gordon is great to deal with in person as this location has many positive reviews, however my personal experience has been very stressful dealing with them via distance. Emails or info intended for me were twice sent to other people - the first time my info was accidentally sent to someone else who lives at the same address as me who was also looking into Liberty Tax's services, and a second time a document intended for me was also sent to an email address that wasn't mine and I had never given them. Mistakes happen but that kind of mistake, made twice, really shook my confidence in their ability to keep my information safe. Additionally, someone I know contacted this branch for assistance with their taxes and was asked to give his social insurance number over email which seems like a big security concern to me, especially when they're making mistakes like sending emails or attachments with personal info to the wrong people (yikes!). Ultimately I decided to cancel going ahead with this branch's services.
Very bed service! Go somewhere else!
I've done my taxes here with Gord for years now. Gord is the best and does a great job.
Very knowledgeable of best practices and has done a great job for me in the past!
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