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Homewood Health, Vancouver

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Vancouver, Canada

homewoodhealth.com
Mental health service· Psychologist

Homewood Health, Vancouver Reviews | Rating 1.6 out of 5 stars (5 reviews)

Homewood Health, Vancouver is located in Vancouver, Canada on 1050 W Pender St #500. Homewood Health, Vancouver is rated 1.6 out of 5 in the category mental health service in Canada.

Address

1050 W Pender St #500

Phone

+1 8669862165

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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J

Jeff Narayan

Mobile site doesn’t work. It’s ridiculous you need a desktop computer just to find the page you need to access. I requested a video counsellor but was given a phone appointment which didn’t suit my needs at all. I was also matched with a counsellor from Ontario, but I’m from BC, so they weren’t able to meet my need for an later afternoon appointment. Then, the counsellor mixed up time zones and called me at the wrong time and never returned my call when they left a voicemail wondering what happened. I had to take a half unpaid day off for this appointment and now I’m out money with nothing to show for it, three weeks before Christmas. I’ve been completely let down by homewood. Update: I responded to the comment from the owner below. I have not been contacted nor has a follow up been conducted. The comments from the owner in these reviews a purely face service. This company is ridiculous.

S

Steve w

Overall poor service and conduct. Caused my partner much distress, anxiety, lost work income, and more. No attention to detail or client requests resulting in Harm and Distress in those seeking Help. No courtesy even to return calls when They miss an appointment time. Very disappointing for a service that aims to be a comfort and aide. Our experience suggests that if you have an option, you seek help elsewhere.

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C.A W

All of the links to their website are currently broken, I have tried from multiple search engines and browsers. Shows how much could they care about getting new clients- lol based on the reviews below doesn't even seem worth looking into,

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René Warren

I went to my appointment today and waited 30min. No one phoned me and the receptionist knew nothing. I called homewood and was on hold for 5min, then another 10min. It transpired that the counselor was sick but didn't notify the office. I am deeply concerned about using their services in the future, should they one day provide them.

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H W

They cancel appointments very last minute (1.5 hours before) without providing reason. It seems like the counsellors and staff who work here are questionable in terms of professionalism. I’m glad I’m in a better place now thanks to my personal support group. I can’t imagine what things would be like if my mental health depended on them.

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