Vancouver, Canada
737 Dunsmuir St
N/A
+1 6046813121
In-store pick-upIn-store shopping
Men's clothingWomen's clothing
Gucci is a luxury brand which is most of the time out of my budget but I had purchased a purse for my wife and the sales guy Ricardo was a pleasure to deal with. Very friendly and gave his best opinion. Thank you
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If you visit Gucci women's store at HR, please look for Andy Tran. He will show you what EXCEPTIONAL service means. He is a very caring and genuine person. After shopped there once, I received a handwritten greeting card from Andy. During pandemic, Andy also sent wishing well emails. I could also stay home and buy from him. He was very patiently showing me the products through emails and texts. Andy also checked the products carefully before shipping them to me. You can also buy Gucci men's wear from him too. Strongly recommend!
I dont know the name of the person its either named shafin or shafen, old chinese lady. i think she is a customer advisor who works in the bag department. She is doesn’t know how to communicate and also provide me wrong product information, which is very nonprofessional. And also more than helping me she was busy talking to other advisors. I have visited this gucci store multiple times and her behaviour is always the same. I really hope the store manager gets to know about all this. I felt she is a bit old to work for a customer advisor. honestly speaking her behaviour was not tolerable at all. I am planning to report a file to gucci headquarters. Hope they take action against her and sent her back home before this Christmas #PLEASESUSPENDHERFROMWORK #SAYNOTOSHAFEN
Not the warmest greetings from the manager downstairs. A \Hello\ would of been better than \wear a mask\ as our first initial conversation. However, might just be inexperience with customer service.
Very tiny store compare to the one in Fairmount, how ever for clothing they have one of the better collections, and I Been to many Gucci stores. The costumer service always on point.
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