Uxbridge, Canada
168 Brock St W
N/A
+1 8774898880
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
The owners are not helpful and shouldn’t be a Napoleon dealer. They focus solely on new customers and won’t help those who have requests for replacement parts. Go to Port or Cobra Woodstove who offer excellent customer service. We have tried several times to use this “local” store, unfortunately they don’t like anyone who can do their own repairs. Irregardless of having proper gas ticket, owners are rude and dismissive rather than helpful. We take our business to Port Perry & Goodwood instead.
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Wanted to buy a Canadian Made Grill and Firebridge hooked us up with the Napoleon Prestige 500 with side infrared and rotisserie. This thing is a BEAST and cooks to perfection. Holds its heat and temperature well and allow you to do so much more with your food. Thanks Jim for your quick help and easy pick up option. Called, paid and picked up all within 24hours. We appreciate your hard work in these crazy times. We highly recommend this shop and this grill.
After searching far-and-wide for a new bbq i stopped in at Firebridge. I should have made it my first stop. Jim is knowledgeable and takes the time to explain the choices and option. Best of all, his price beat the big box stores. If you want honest, straight-forward advice and a quality bbq, shop here.
The best place to go for Gas and Electric Fireplaces, top of the range BBQs, AGA cookers and anything fireplace related. Such a gem of a store! Who knew there was so many styles and types of fireplace out there? The staff are knowledgeable, helpful and welcoming-letting you browse without feeling pressured to buy.
I wish I could remove this Star . Still waiting For my repair to be finished. Over a mth waiting on a fan and now it will not keep running.Still waiting for the callback.
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