North Vancouver, Canada
839 W 1st St Unit #4
N/A
+16049241160
With the passing of my sweet boy, Killer Oreo, I’m shattered... Until We Meet Again has helped me through one of the toughest things I’ve faced in my life. They didn’t make me feel like the crazy lady crying uncontrollably (and calling multiple times) on the other end of the phone! The staff, most especially Scott - treated me with so much respect, tenderness and compassion, which gave me a sense of relief even for a split second in my mourning! My sweet boy passed on February 24, 2021. I was not due to have him back until March 4. I had called and asked if they could have him back home to me for his 14th birthday (March 2, 2021), and they did! I got Killer back on March 1, 1 day before his birthday and 3 days ahead of schedule! Still waiting on the urn I ordered BUT they gave me a standard wooden urn in the meantime (with his name engraved on it), which is still very beautiful! We just got Killer’s paw prints back today with a tiny bag of his fur I’m elated! Thank you Until We Meet Again! You guys are the best!!
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The passing of my pet was less than a week ago. When I called to make arrangements, they were very kind to me over the phone and as well as in person. I gave them specifics of what I wanted. There were two problems. First problem they provided the wrong size cremation box. I was not able to open it properly as the bag of remains was packed in it. Second problem I had was the Certificate of Cremation had the wrong name on it. I had to go back to them twice in one day to correct their mistakes. They assured me that I have my pet’s remains. A small part of me still has some doubt. They have apologized for their mistakes and it is noted. I am really sad about this as this should have been an easy transition.
Our beloved dog Siu Hai passed away month ago. I called Until we meet again after some google search and talked to a very nice lady on the phone (sorry I forgot her name cause I was so stress at that time). The lady was so patient and compassionate and she explained in details about the cremation process to us. In the end we went through the process via our vet (Central Park veterinary hospital) and got back Siu Hai's urn and fur colour matching paw print yesterday. The urn was exactly what we wanted and the paw print was done beautifully. We also love the certificate of cremation card included which stated the date of cremation and also assured us the process was done with respect, dignity and compassion . Thank u all the staff member at Until we meet again you guys are amazing !
I was greeted by Gareth with the sincerest compassion when I brought my beloved Buster in for cremation. I showed up unannounced, and there was no hesitation in offering me immediate assistance. My boy was treated with so much love and respect, and I brought him home the following day....today. There are no words to express my gratitude during this time of sorrow. Thank you.
This place has been amazing since our dog Kobi passed. They are very sympathetic, and understanding to all our needs. The pricing was absolutely reasonable. I had changed my mind a couple times with in the day, called them and with out hesitation, they accepted my requests. All the staff are very kind and caring. I felt at peace leaving my dog with them for cremation. I am looking forward to when they call us so we can go pick Kobi up, and bring him back home. Thank you to all the staff at Until We Meet Again.
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