Aurora, Canada
255 Industrial Pkwy S
N/A
+1 9057261215
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
While the shipping timelines were great and consistent, the products from this store are costly and not exactly great value for the price. The sizing is very bizarre, no consistency whatsoever. Definitely ask for measurements prior to ordering so you aren't stuck with having to send the items to a tailor to actually make them just wearable. It also looks like they slap their brand label on the items and that the products are mass purchased.
like
They do not follow standard sizes. Size 2 in girls blouse runs bigger for 3 yo while size 4 in tunics and polo fits right for the very same 3yos. Bad sizing and extremely bad customer service. No refunds, no returns, no exchanges. Upon calling their business number, person responded very rudely and had no solution to my sizing problems! If your school asks you to place an order online with Uniform Basics, you should encourage them to go for another option. Uniforms should be based on same color and style (patched logos should work instead of inscribed) With school logo inscriptions 1 uniform set costs atleast a CAD 150 (for a toddler that certainly needs 3 pairs easily) ...a total rip off! Sep 3rd 2018: uniform received after 2-3 weeks of placing an order. Size looks better yet stitching is too bad. See images that I’ve uploaded for the tunic. Brand new, the belt is already loosing its stitch and this tunic costs 40. At various place thread has knots and overlaps very untidy stitching. Tags are itchy, uniforms should be tag less. The logo inscribed is so itchy and uncomfortable from inside with no cover or padding.
We ordered uniform in two parts - two weeks before school, and a week before school. Despite of being uber busy, the company made ALL items within a week - twice faster than advertised. So we could drive there one time not two for a pick up! Thank you Uniform Basics!
The owner Gilbert is the rudest man ever! He is unprofessional... all his uniform pieces are out of stock for over six months. He told me that it’s mid September and what did I expect. He has a retail store that’s opened to the public. What did he expect? All parents will buy uniform months ahead. He’s an old man with extremely bad customer service skills. His uniform material lacks quality and he never has any sizing available. His store will close down soon. Terrible human being. A grumpy man!
What a pleasant place to shop for a school uniform.. Gilbert was very helpful in finding the right fit for my daughters high school pants.. Thank you!
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