Calgary, Canada
925 26 St NE Bay 3
N/A
+14034574000
Very friendly staff and warm atmosphere
like
The folks here are the most honest and helpful people around. I do my own repairs and maintenance, and they're always willing to give me guidance on what to do, and they sell me the parts I need at very fair prices. Most other spa stores I've spoken to have pushy salespeoples trying to sell you a new tub, or overprice parts to scare you away from doing your own work, but True North always seems to help me with whatever I need to keep my old tub running smooth. Thank you!
Everyone at True North gives you the best customer service! They look out for your best interests and are very reasonable. No trying to sell you extras you don’t need. Definitely a value added buisness !!
I bought my tub From Moose Mountain Hot Tubs who were the company taken over by True North when management changed. I have nothing nice to say about the experience I received by the initial vendor so I won't clutter up this space with the negativity. I will say however that when Barry changed the company to True North my initial conversation with him to solve some customer service issues went incredibly well. Since then, I've gone back multiple times and I can honestly say, they made me a True North customer for life. They are friendly and courteous whenever I drop in to pick up what I require. I have had a few items that needed to be repaired or serviced over the years. Barry has always come up with a less expensive solution to my situations. They've literally saved me hundreds (probably thousands) of dollars over the years. It is my experience that good people tend to run good businesses and True North Hot Tubs is definitely a good example of that philosophy at work. It's completely obvious that Barry came from a company prior to this that valued customer service. I have recommended this company in Calgary to multiple friends over the years. Seriously worth your consideration.
Amazing service, understanding of hot tubs and it's a family business, always better cuz they r personal
Great products and nice people.
My experience was brutal. I read the reviews and they appeared to have great service ...etc....i called for info, prices, and was seriously looking to buy from these guys.....the lady answered the phone...was rude...abrupt....short...and an outright cow.... Sale lost.....
Great family owned hot tub business.
Deli
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